We are currently seeking a Medical Receptionist and Contact Centre Agent (Dual Role) to join our teams across our Narellan, Gregory Hills and Leppington and Campbelltown clinics.
The role is a full-time position working Monday to Friday with shifts between 7:45am-5:15pm .
Role Overview:
As a Medical Receptionist and Contact Centre Agent, you will be the first point of contact for our patients.
Your responsibilities will include:
- Greeting patients warmly and assisting with check-in procedures.
- Answering emails and phone calls promptly and handling inquiries professionally.
- Advising patients of preparation prior to relevant scans.
- Billing procedures - private, Medicare, workers compensation, and DVA.
- Collaborating with clerical and technical staff, radiologists, and referrers.
- Contact centre shifts are rostered at our Campbelltown clinics.
What we're looking for:
- Clear verbal and written communication skills.
- Strong organisational abilities to manage appointments and patient flow.
- Confidence working across multiple screens and systems.
- Ability to perform shifts at all clinics as needed.
What we can offer you:
- Fitness passport, including full gym access and a range of classes
- Supportive management that values your well-being
- Discounted and bulk billed scans and services for you and your family
Learning and development
- Comprehensive training to help you put your best foot forward in the role
- Career opportunities across our diverse Network
- Cooperative and inclusive team
- Free parking onsite and a quick walk to trains/buses
- Lots of uniform options to suit your preferences at no cost to you with annual top ups
- Industry-competitive salary and benefits package
With over 250 clinics and 4000 staff, I-MED Radiology is Australia's largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.
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📌 Medical Receptionist and Contact Centre Agent (City of Sydney)
🏢 I-MED Radiology Network
📍 City of Sydney
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