The opportunity to join one of Australia's biggest Retailers, to own, lead & drive the eCommerce & Digital function, leading a high performing team across eCommerce, Digital Marketing, CRM & Digital Graphic design.

The Role

This role will lead, shape & deliver the end to end eCommerce & Digital strategy for a market-leading consumer goods business, across web optimisation, trade, Digital & Performance channels and CRM. You will drive online performance & growth for a well-loved brand, leading a highly-advanced team of 4 direct reports, to deliver cutting edge customer experience & drive recent customer acquisition & retention.
This is a high impact role, working alongside the wider SLT of true Retail-traders,you'll be a change-maker, delivering strong analytics & insights and constantly looking at new ways of improvement.

Experience Needed & What You'll be Working On

- An extensive eCommerce & Digital Leadership background, driving & delivering strategic change across the roadmap
- A solid background in delivering strong online performance, increasing uplift across all key metrics, but particularly CVR, traffic & online revenue
- Experience in the Retail, Consumer & Apparel sectors being hugely advantageous, especially in omni-channel businesses
- Strong leadership experience, managing & leading teams across all areas of the Digital mix, mentoring both junior and senior team members from Coordinator, through to Manager
- Solid cross-functional working style,partnering closely to wider teams across Brand, Marketing, Merchandise, Retail & Product to drive a truly cohesive customer experience
- Solid analytical background, presenting key insights & trends to the wider SLT, leading trade meetings & mentoring a team of eCommerce Executives to do the same
- Previous experience in owning the full CRO strategy,



delivering feature enhancements projects & new development projects
- In-depth experience across Shopify, Emarsys, BigCommerce, SFCC or similar, and the ability to continuously analyse the stack and integrate new improvements

Head of eCommerce

The opportunity to join one of Australia's biggest Retailers, to own, lead & drive the eCommerce & Digital function, leading a high performing team across eCommerce, Digital Marketing, CRM & Digital Graphic design.

The Role

This role will lead, shape & deliver the end to end eCommerce & Digital strategy for a market-leading consumer goods business, across web optimisation, trade, Digital & Performance channels and CRM. You will drive online performance & growth for a well-loved brand, leading a highly-advanced team of 4 direct reports, to deliver cutting edge customer experience & drive new customer acquisition & retention.
This is a high impact role, working alongside the wider SLT of true Retail-traders,you'll be a change-maker, delivering strong analytics & insights and constantly looking at new ways of improvement.

Experience Needed & What You'll be Working On

- An extensive eCommerce & Digital Leadership background, driving & delivering strategic change across the roadmap
- A solid background in delivering strong online performance, increasing uplift across all key metrics, but particularly CVR, traffic & online revenue
- Experience in the Retail, Consumer & Apparel sectors being hugely advantageous,



especially in omni-channel businesses
- Strong leadership experience, managing & leading teams across all areas of the Digital mix, mentoring both junior and senior team members from Coordinator, through to Manager
- Solid cross-functional working style,partnering closely to wider teams across Brand, Marketing, Merchandise, Retail & Product to drive a truly cohesive customer experience
- Solid analytical background, presenting key insights & trends to the wider SLT, leading trade meetings & mentoring a team of eCommerce Executives to do the same
- Previous experience in owning the full CRO strategy, delivering feature enhancements projects & new development projects
- In-depth experience across Shopify, Emarsys, BigCommerce, SFCC or similar, and the ability to continuously analyse the stack and integrate new improvements

The Benefits & Why You'll Love this Role

- WFH flexibility, with 1 day WFH
- Reporting directly to the CEO and sitting alongside a super impressive, wider Senior Leadership team
- Generous parental leave policy
- Leading a solid team of direct reports across all Digital functions
- Joining at a truly transformational time, with huge projects on the roadmap
- Strong employee benefits offering, including product discounts, allowances & additional leave, plus bonus
- Joining a business culture that's built on a growth mindset - constantly seeking new ways of improving, up-skilling your knowledge & development

Please note, only shortlisted candidates will be contacted.

For a full list of our current vacancies please visit our website:

Additional information

- Owning the end to end eCommerce & Digital function, in this high-impact role
- 1 Day WFH
- Joining the business at a time of true transformation & business growth

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📌 Head of Ecommerce (City of Sydney)
🏢 Jivaro
📍 City of Sydney