MetLife Australia is seeking a senior leader to head Claims Operations and Transformation. You will own end-to-end strategy, operating model, governance, and regulatory compliance across individual and group insurance portfolios while partnering with Distribution, Product, Underwriting and Risk to deliver superior customer outcomes.
You will lead the Claims Leadership Team, drive continuous improvement, and champion responsible adoption of digital, data, automation and AI-enabled solutions with
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📌 Senior Leader, Claims Operations & Transformation (City of Sydney)
🏢 MetLife
📍 City of Sydney
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