Job Description

Job description

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Why do we have this role...

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- To provide exceptional customer service to all our visitors and guests, including our signature customer experience to each and every person.
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- Provide customers with a high level of satisfaction with prompt, accurate, and helpful information.
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Essential to the role...

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- Responsible Service of Alcohol Certificate- Current NSW
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- Responsible Conduct of Gaming- Current NSW
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- Advanced RCG- Current NSW
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- Willing to undertake a Mandatory Anti Money Laundering and Police Check
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What key responsibilities does this role have?

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- Welcome (meet, greet) and farewell to our members and guests, focusing on creating memorable, signature experiences for every person, every time.
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- Processing memberships and taking payments.
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- Data entry.
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- Proactively approaching members and guests to ensure they meet club and licensing requirements, refusal of entry in line with compliance requirements, and documenting refusals.
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- Providing information and up-selling of facilities, products and membership to new and existing members.
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- Processing take-away alcohol purchases.
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- Ability to work weekends and nights
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Benefits...

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- Working for one of the largest and most respected employers in the Shoalhaven
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- Above Award rates + advantages!
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- A supportive and people-first workplace
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- Rewards & recognition program
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- Growth & Development opportunities
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- Uniforms provided
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- Silver golf membership
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- 50% discount on meals during shifts
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📌 Reception (Host) (Wollongong)
🏢 SESG
📍 Wollongong