Job Description

Customer Service & Administration Support

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Australia

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Contract - Other

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Customer Service & Administration Support

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About Us

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Chandler Personnel is a leading recruitment business providing temporary and permanent staffing solutions across industries such as manufacturing, warehousing, aged care, dental, and agriculture. With our growing client base, we are looking for a dedicated Customer Service & Administration Support professional to join our internal team.

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About the Role

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This role combines customer service and administrative support, requiring you to handle inbound and outbound calls, respond to emails, and assist with data entry and reporting. You will play a key role in ensuring smooth communication between our clients, candidates, and internal teams.

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Key Responsibilities

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- Provide excellent customer service via phone and email, assisting clients and candidates with inquiries.
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- Manage high-volume calls and emails professionally and efficiently.
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- Perform data entry and maintain records to ensure accurate and up-to-date information.
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- Assist with reporting, generating daily and weekly reports as needed.
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- Support onboarding and inductions, coordinating schedules and documentation.
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- Liaise with internal teams to ensure seamless communication and workflow.
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Work Schedule

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- Rotating Roster: Shifts will rotate between Morning (AM),



Afternoon (PM), and Night shifts.
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- Workdays: Versatile roster across the week, including weekends and overnight shifts as required.
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- Work Hours: This role follows Australian Time Zones (AEST/AEDT); candidates must be available to work during Australian business hours.
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80,000 LKR – 100,000 LKR per month, calculated at an hourly rate, depending on experience.

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Skills & Experience

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- Experience in customer service, administration, or call centre roles.
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- Professional English with excellent verbal and written communication skills.
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- Ability to handle high-volume customer interactions with professionalism.
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- Excellent attention to detail and multitasking skills.
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- Proficiency in Microsoft Office (Excel, Word, Outlook).
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- Flexibility to work on a rotating roster, including weekends and overnight shifts.
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Requirements

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- Own laptop (or desktop with a camera) and a second monitor.
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- Reliable internet and backup power/Wi-Fi for uninterrupted work.
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- Immediate availability preferred.
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- Competitive pay
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- Work-from-home opportunity
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- A dynamic and supportive team environment
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If you thrive in a fast-paced customer service and admin role, can work flexible hours, and are comfortable working in Australian Time Zones, we'd love to hear from you!

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📌 Customer Service & Administration Support (Perth)
🏢 Chandler Holdings
📍 Perth