XPT Software Australia Pty Ltd in Australia is seeking an experienced ServiceNow ITSM & AI Architect to lead AI-led transformation initiatives across ITSM processes. The role requires expertise in ServiceNow ITSM, AI capabilities, enterprise architecture, and aligning AI with business objectives.
You will work with stakeholders to identify opportunities, define target architecture, and deliver scalable solutions that improve service efficiency, automation, and user experience.
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📌 AI-Driven ServiceNow ITSM/ITOM Architect (City of Sydney)
🏢 XPT Software
📍 City of Sydney
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