AI-Powered Support & Onboarding Leader (City of Sydney)

AI-Powered Support & Onboarding Leader (City of Sydney)

21 Aug
|
TransVirtual
|
City of Sydney

21 Aug

TransVirtual

City of Sydney

Transvirtual is seeking a hands-on Support & Onboarding Manager to lead client support and own the onboarding journey end-to-end. You’ll lead a team of around five, blending people leadership, project management, and technical problem-solving, using AI tooling to multiply output.

In this role you’ll report to the CEO and Board, embed AI across triage, knowledge management, and onboarding tracking, and collaborate with Product and Engineering to fix recurring issues, ultimately delivering faster,

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📌 AI-Powered Support & Onboarding Leader (City of Sydney)
🏢 TransVirtual
📍 City of Sydney

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