International Paramedic College is a national Registered Training Organisation (RTO 45284) delivering nationally recognised paramedic, medic and first aid training both online and in hands-on practical workshops. Courses are led by real paramedics and emergency health professionals and supports students at every stage. Quality training that saves lives.
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About us
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International Paramedic College is a national Registered Training Organisation (RTO 45284) delivering nationally recognised paramedic, medic and first aid training both online and in hands-on practical workshops. Courses are led by real paramedics and emergency health professionals and supports students at every stage. Quality training that saves lives.
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About the role
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As a Course Advisor, you'll be the first point of contact for prospective students exploring a career in emergency health care. Your job is to understand what someone wants from their career, match them to the right course and guide them through to a confident enrolment.
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This role is open to both full time and part-time candidates.
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Key responsibilities
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- Meet and exceed KPIs in line with business targets
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- Maintain enrolment quality: right student, right course
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- Represent the organisation's brand and values in every interaction
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- Maintain accurate, up-to-date notes in lead and student files
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- Keep sales pipeline data accurate and current
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- Report on lead and client feedback around course demand and quality
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- Flag lead quality and conversion issues as they arise
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- Identify your own skill gaps and raise them for training and development
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What are the benefits?
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- Uncapped commissions
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- Warm inbound leads
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- Clear and realistic KPIs
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- Ongoing training and development
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- Working alongside a capable and high quality team
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- Hybrid working arrangement
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What will you be doing?
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- Calling inbound leads and identifying their needs and future goals
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- Following up leads and working a structured touch-point strategy
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- Running a consultative sales process to match students to the most suitable course
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- Managing your pipeline through to conversion, tracking every stage along the way
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What are we looking for?
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- 2+ years in a sales role or call centre environment
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- Experience in HubSpot (not essential)
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- A proven track record hitting KPIs
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- Excellent phone and written communication
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- Strong objection handling, negotiation and follow-up skills
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- Ability to build rapport quickly
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- High level of computer literacy
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- Excellent written communication
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- Highly regarded industry backgrounds: education, training, healthcare, insurance, travel, telco or fitness
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#J-18808-Ljbffr
📌 Course Advisor (Queensland)
🏢 International Paramedic College
📍 Queensland
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