HCF is seeking an experienced strategic leader to serve as Head of Retention Strategy & Operations on a nine-month parental leave cover. You will own the 2030 Retention Strategy and drive initiatives that improve member retention and support growth.
You will lead a data-led, cross-functional team, partner with Marketing, Product, Data, Digital, Operations and Member Experience, and report to the Chief Officer Member Experience.
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📌 Retention Strategy Lead (9-Month Leave Cover) (City of Sydney)
🏢 @
📍 City of Sydney
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