21 Aug
|
Fortiro
|
Melbourne
Fortiro, a growing fintech, seeks a Senior Customer Support Engineer (L3) to own complex issues requiring in-depth technical analysis. You will investigate escalated problems end to end, distinguishing configuration issues from data quality problems and product defects, then implement fixes or hand off to Engineering.
The role sits at the intersection of Support, Customer Success, Solution Consulting and Engineering, demanding explicit customer communication, disciplined investigation, and sound
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📌 SeniorSupport Engineer – Fintech Platform (Remote) (Melbourne)
🏢 Fortiro
📍 Melbourne