The Legal Operations Manager is responsible for enhancing the efficiency and effectiveness of the firm's business functions and optimising performance through process improvement and technology implementation. Reporting to the Co-CEO, you'll lead strategic initiatives that enhance operational excellence and lead the implementation of the latest innovations in technology. This role directly engages with the Co-CEOs in overall operational management of the business. The role is hands on and requires a willingness to take responsibility for whatever is required to drive efficiency within the business.

Key responsibilities

Implement AI legal tools within the business, such as Protégé from LexisNexis to facilitate firm wide adoption of best practices and to fully exploit AI tools to generate time efficiency and increase quality of legal work

Optimise WorkFlow and project management processes to support the efficient running of matters within the Firm including optimisation of tools such as Monday.com Workflow

Support continuous improvement loop of feedback and implementation and training on AI legal tools and project management systems including training staff on the use of Monday.com WorkFlow

Generate and maintain reports used by management to gain firm operational insights





Oversee and implement best practices policies and procedures relating to the operational running of the business

Manage and oversee 3rd party IT service and document management system providers to the business

About you

Familiar with implementation and adoption of AI tools for law firms, for example Protégé by LexisNexis

Familiar with workflow optimisation tools used by law firms such as Monday.com

Familiar with document management tools used by law firms, such as Affinity

Familiar with the IT infrastructure typically used to support the operations of a law firm

Strong project management experience with proven ability to lead cross-functional initiatives and manage projects

Excellent communication, collaboration and stakeholder engagement skills

Strategic thinking and data-driven decision-making

Bachelor's degree in business administration, project management, technology, law or a related field; or equivalent experience

Experience working with lawyers and other professional service providers an advantage

Experience developing teams preferred

Outstanding office space in the heart of the CBD designed to connect, collaborate and support your wellbeing

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📌 Legal Operations Manager (City of Sydney)
🏢 Koffels
📍 City of Sydney