Virgin Australia is seeking a Customer Escalations Consultant in Melbourne to manage complex escalated inquiries and complaints, ensuring fair outcomes. You will work with Process Leads and Customer Solution teams, applying expert resolution practices and driving continuous improvement for customer outcomes.
n
The role focuses on handling high-risk cases, providing expert guidance, and contributing to strategy development across the Retail function.
#J-18808-Ljbffr
📌 Senior Customer Escalations Specialist (North Geelong)
🏢 Virgin Australia
📍 North Geelong
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.