Job Description

The Queens Hotel Gladstone is one of Central Queensland's leading hospitality venues, employing a team of approximately 60 people across our premium bars, gaming, restaurant, accommodation, functions, entertainment and two Bottlemart retail stores.

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We're seeking an experienced HR Advisor to join our leadership team in a flexible part-time or casual role. This is an excellent opportunity for someone who enjoys working in a fast-paced operational environment, can work autonomously, proactively solve problems, and is passionate about supporting people and leaders.

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Reporting directly to the Venue Manager and Director, you'll play a key role in building a positive workplace culture while ensuring our business remains compliant with employment legislation, workplace obligations and hospitality industry requirements.

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About the Role

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As our HR Advisor, you'll provide practical, hands-on HR support across the entire employee lifecycle, partnering closely with department managers across Bar, Gaming, Bistro, Kitchen, Accommodation, Retail and Functions.

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This is a genuine operational HR role where you'll work alongside leaders to recruit, develop and retain great people while driving best-practice HR across the business.

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Key Responsibilities

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- Manage end-to-end recruitment, interviewing, onboarding and offboarding.
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- Prepare employment contracts, letters and HR documentation.
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- Coordinate staff inductions and mandatory compliance training.
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- Provide advice on employee relations, performance management, disciplinary matters and workplace investigations.
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- Coach managers on leadership, performance and people management.
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- Coordinate probation reviews and performance appraisals.
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- Ensure compliance with the Fair Work Act, National Employment Standards and Hospitality Industry (General) Award.
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- Monitor and coordinate compliance including RSA, RSG, TAB, Keno, CLO, Food Safety, Food Safety Supervisor and Approved Manager qualifications.
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- Assist with Workplace Health & Safety, Return to Work and WorkCover claims.
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- Maintain HR records, reporting and compliance registers.
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- Support employee engagement, recognition and continuous improvement initiatives.
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About You

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To be successful in this role you'll have:

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- Previous experience as a HR Advisor or HR Generalist.
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- Hospitality, gaming, retail or multi-site experience highly regarded.
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- Sound knowledge of Fair Work legislation, Up-to-date Awards and employment legislation.
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- Experience managing employee relations, workplace investigations and performance management.
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- Excellent communication, coaching and conflict resolution skills.
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- Robust organisational skills with the ability to manage competing priorities.
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- Experience using Tanda Payroll and Workforce Management will be highly regarded.
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- HR qualifications or equivalent industry experience.
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- Current Australian Driver's Licence.
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What We Offer

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- $45–$55 per hour + Superannuation, based on experience.
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- Flexible part-time or casual employment.
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- Approximately 20–30 hours per week.
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- Flexible working arrangements may be considered for the right applicant.
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- Work directly with the Venue Manager and Director.
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- Opportunity to influence workplace culture and leadership.
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- A diverse role across one of Central Queensland's leading hospitality businesses.
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- Ongoing professional development and career growth opportunities.
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Applications will be reviewed as they are received, and the position may be filled before the closing date.

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Join The Queens Hotel Gladstone

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Be part of a progressive hospitality business where you'll work closely with senior leadership, support our people, strengthen our culture and help shape the future of one of Central Queensland's premier hospitality venues.

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📌 HR Advisor (Gladstone Central)
🏢 Queens Hotel Gladstone
📍 Gladstone Central