Job Description

As the Senior Facilities Manager you will be responsible for the overall performance of a commercial portfolio of properties and the services that ensure safe operations and comfort to the occupants.

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The role provides hands-on leadership of engineering services operations, with a focus spanning energy sustainability, ongoing building commissioning and operational improvements, strategic delivery of lifecycle asset planning, project management, through to the daily operation of all property services with a focus on sustainable and economic performance and constant improvement.

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Location: Parramatta Square, 1 Smith Street.

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18 weeks paid parental leave for Primary Carer after 6 months of service

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Private Health Insurance Discounts

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Employee assistance program

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Health & Beauty Discounts

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Novated Lease for EV Cars

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Ongoing training & development

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Overview of the role:

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Lead and manage the site operational team and third-party service providers, ensuring efficient prioritization and completion of all operational activities and small to mid-size projects.

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Drive sustainability performance by collaborating with engineering leadership to achieve NABERS Energy and Water targets, implementing improvement programs and managing site-based sustainability forums.

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Maintain strong client relationships through regular updates, formal reporting, meeting attendance, and qualified guidance to the operational team on service delivery standards.

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Ensure full compliance with statutory requirements, including obtaining certifications for essential services, preparing annual Fire Safety Statements,



and maintaining all regulatory documentation.

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Manage Environmental, Occupational Health and Safety requirements, including contractor inductions, risk management plans, Safe Work Method Statements, and audit program actions.

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Coordinate effective maintenance management through periodic building inspections, specialist contractor oversight, and procurement of materials to minimize tenant disruption.

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Provide high-level customer service to building tenants through direct engagement, tenant meetings, issue resolution updates, and communication of building initiatives.

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Prepare and manage annual operational and capital works budgets in collaboration with stakeholders, with quarterly monitoring and updates.

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Oversee tender preparation, contract documentation, and pricing for property works and services in accordance with client requirements and established procedures.

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Deliver comprehensive reporting including REST quarterly reports (Engineering and Operations section), operational performance metrics, audit compliance, and management review obligations.

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Sounds like you? This is what we are looking for:

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You'll possess a strong understanding of base building facilities management with an emphasis on commercial assets.

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You enjoy taking the lead, are confident and able to work autonomously as well as in a team, and you're resilient in the face of challenges and thrive on solution finding.

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Is it essential you have superior communication skills both verbal and written and you maintain a positive approach to meeting clients needs whilst managing tenant expectations.

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📌 Senior Facilities Manager (Parramatta)
🏢 Jll
📍 Parramatta