Metcash in Brisbane's Crestmead office is seeking a Customer Service Team Leader (Supermarkets) to manage a busy call centre, lead a 10+ person team, and drive continuous improvement across our customer service function supporting independent retailers.
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You will monitor KPIs, prepare reports, coach staff, and collaborate with internal stakeholders to streamline processes and improve store service across Australia and Recent Zealand.
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📌 Customer Service Team Leader - Retail FMCG (Queensland)
🏢 Metcash
📍 Queensland
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