ServiceNow Senior Engineer (ITAM, CMDB & Discovery)

ServiceNow Senior Engineer | ITAM, CMDB & Discovery | Sydney/Melbourne

I’m currently working with a leading enterprise organisation that is looking for a ServiceNow Senior Engineer to support a major uplift across IT Asset Management, CMDB and Discovery.

This is a hands‑on role suited to someone who enjoys getting into the detail of the ServiceNow platform, improving data quality and building scalable solutions across a complex enterprise environment.

What you’ll be working on:

- ServiceNow CMDB, Discovery, Service Mapping & ITAM
- Improving asset visibility, accuracy and ownership across the enterprise
- Infrastructure, cloud, database, network and application discovery
- CMDB governance, IRE, reconciliation and data quality
- MID Servers, Discovery schedules and Pattern-based Discovery
- ServiceNow integrations with infrastructure, monitoring, cloud and security platforms
- Flow Designer, workflows, business rules,



scripting and integrations
- CMDB Health, reporting, dashboards and remediation
- Supporting broader CMDB / ITAM transformation initiatives

What they’re looking for:

- Strong hands‑on ServiceNow engineering/development experience
- Solid experience across CMDB, Discovery and/or ITAM
- Solid understanding of CMDB governance and data quality
- Experience with IRE, Discovery, Service Mapping and CMDB Health
- Integration experience across enterprise technology environments
- Strong stakeholder engagement and problem-solving skills

Nice to have:

- CSA / CAD / CIS certifications, cloud discovery experience across Azure/AWS/GCP, and experience working on large-scale CMDB or ITAM uplift programs.

Sydney | Hybrid

Contract & Permanent opportunities available

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📌 ServiceNow Senior Engineer (ITAM, CMDB & Discovery) (City of Sydney)
🏢 Nigel Frank International
📍 City of Sydney