Job Description

CONNOR Assistant Store Manager - Werribee, VIC

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As part of the Connor Crew, you are responsible for supporting your store, store team, and manager. This is achieved by having a customer first mentality outfitting our customers with confidence, style and comfort as well as providing exceptional store presentation through efficiently carrying out operational tasks, by self and/or through the performance of others.

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Connor management crew demonstrate a connection to our core values and cultural statements, bringing energy, drive, teamwork, and leadership to every shift.

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Key Responsibilities

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People

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- Displays and fosters the Connor core values and cultural statements in others and self.
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- Brings drive, energy and fun to every shift. You influence the vibe to the tribe!
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- Conducts self professionally always.
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- Work as part of the leadership Crew by actively communicating, collaborating, delegating, coaching, problem solving and delivering the store goals/focus.
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- Is a Connor brand ambassador.
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- Demonstrates respect and care for others.
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- Uses common-sense and manners.
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- Communicates clearly to the crew and with their line manager(s).
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- Seeks and embraces feedback as part of our culture and understands this will be given from all levels of the business to encourage personal growth.
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- Offers feedback to others in a respectful way to encourage personal and store growth.
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- Contributes to a safe, inclusive and respectful workplace for all, and models behaviour that aligns to this.
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- Enjoys people! Interacts positively with customers, crew, management, head office, centre staff, contractors etc.
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- Creates a genuine and engaging work environment because of those positive interactions.
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- Is a leader, coach, and mentor within competency.
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- Assists with recruitment, training,



and management of the crew.
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Performance

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- Takes ownership for the store and crew in the absence of the manager.
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- Leads by example.
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- Customers are always the first priority.
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- Is a product expert! Understands products, features, and benefits, shares this with others.
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- Actively uses Connor CLASS selling techniques and product knowledge to sell, outfit and service to the customers needs and wants.
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- Contributes to the delivery of store sales and KPI benchmarks by delivering on personal targets and influencing the crew with their individual contributions.
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- Records daily and weekly data into the stores red book (sales journal) to collaborate with the store manager.
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- Identifies, plans, and completes store operational tasks to enhance both sales and the customers instore experience.
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- Multi tasks where necessary andunderstands the pace and urgency of our business.
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- Upskills self by attending training sessions, completing Dayforce learning, mirroring coaching and seeking feedback. Is a mentor to others as required.
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- Takes an interest in fashion and current trends.
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- Knowledge shares with fellow crew, coaching and developing them with any identified areas of opportunity.
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- Always act with the companies best interest in mind.
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- Any other performance task as required within skill and competency.
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Operations

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- Understands Connor operations, AP21, store procedures and processes.




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- Personally, uses Dayforce to its full potential including updating leave, clocking on and off, completing learning activities, approving shifts etc.
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- Encourages and supports the crew with compliance of their Dayforce requirements.
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- Understands rostering processes and uses Dayforce to construct rosters, manage approvals and time sheets in the absence of the manager.
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- Actively identifies, communicates, delegates and/or performs instore daily operational tasks, procedures, and processes.
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- Understands that retail is detail! Supports and delivers on visual merchandising direction and standards.
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- Delivers WTF excellence. (WTF = windows, tables, front racks).
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- Actively supports and delivers on instore housekeeping and has pride of store.
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- Understands and follows with integrity all internal and external security processes. Reports immediately any integrity concerns.
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- Uses care and integrity with transactions, data entry and cash handling.
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- Stock is the hero, efficiently and accurately processes stock deliveries including receipting, reworking, storing, and displaying of product..
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- Prioritises best sellers in line with direction, always, in size and category.
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- Efficiently and accurately processes markdowns, click `n collect, ship from store and customer orders etc as required.
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- Supports store and team in preparation for stock takes, completes with diligence and accuracy.
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- Proactively identifies hazards and escalates any reported issues as required. Builds team awareness of WH&S; and supports compliance with safety protocols and procedures to provide a safe working setting for all.
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- Any other operational task as directed within skill and competency
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📌 CONNOR Assistant Store Manager - Werribee, VIC (Williamstown)
🏢 Connor
📍 Williamstown