L’Oréal is seeking an experienced DDX Manager to lead customer engagement and loyalty strategies across B2B and B2C channels. You will define overarching CRM and lifecycle roadmaps, orchestrate loyalty programs, and drive 1P data strategy for ANZ.
You will manage two direct reports and partner with brand, commercial and CDMO teams to maximize eBoutique and salon communications. You will leverage data-driven insights to optimize campaigns, ensure regulatory compliance, and deliver measurable