AC3, an Australian-owned ICT managed service provider, is seeking an SIAM Incident and Problem manager for a State government customer to mature and oversee Incident and Problem processes across the setting.
You will act as the single point of contact for service providers and the customer, coordinating resolution of interruptions and owning Major Incident management to ensure rapid restoration and overarching governance.
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📌 SIAM Incident & Problem Lead - Major Incidents, Hybrid (City of Sydney)
🏢 AC3
📍 City of Sydney
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