Lead Application Support Manager FinServ SLA Champion (Melbourne)

Lead Application Support Manager FinServ SLA Champion (Melbourne)

21 Aug
|
Ultradata
|
Melbourne

21 Aug

Ultradata

Melbourne

Ultradata, Melbourne-based, is seeking an experienced Application Support Manager to lead the Application Support team and ensure quick, accurate and professional support. Reporting to the Head of Support, you will supervise a team of support consultants, manage critical incidents, strengthen client relationships and ensure our support services consistently meet contracted service levels.

In this pivotal role you will oversee rostering, risk mitigation, performance KPIs and continuous improvement

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📌 Lead Application Support Manager FinServ SLA Champion (Melbourne)
🏢 Ultradata
📍 Melbourne

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