People First Bank is seeking a driven Continuous Improvement skilled to lead and embed initiatives that boost customer satisfaction, streamline operations and deliver measurable business benefits. You will manage the priority pipeline via cross-functional collaboration and the Customer First Forum, driving sustainable change across the organisation.
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You will apply Lean Six Sigma, DMAIC and value stream mapping techniques, coach teams, and present insights to senior leaders.
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📌 Continuous Improvement Lead - Customer Experience (Queensland)
🏢 People First Bank
📍 Queensland
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