Job Description

Join a fast-paced, growing business where your expertise as a Planner or Scheduler will play a key role in driving success.

n

Be part of a collaborative and supportive team where your contribution and expereince directly impacts service delivery across the Melbourne metro operations. This role is ideal for someone who thrives in a dynamic environment, enjoys working closely with trades, enjoys growing and developing capapbiliy and takes pride in keeping operations running seamlessly.

n

About the Role

n

You'll take ownership of end-to-end scheduling, ensuring jobs are planned efficiently, customers are kept informed, and your team is constantly improving and developing to deliver high-quality outcomes for the business.

n

Key responsibilities include:

n

n
- Coordinating and scheduling glazing jobs across multiple regions
n
- Interpreting job details to ensure accurate planning and execution
n
- Team Mentorship through supervise, review, and guidance of the work of junior and mid-level planners.
n
- Partnering with glaziers and internal teams to manage timelines and expectations
n
- Keeping customers informed with clear, proactive communication
n
- Managing high job volumes and competing priorities with confidence
n
- Working with third-party providers to support job delivery where required
n
- Maintaining accurate, real-time updates across systems
n

n

Using Simpro daily to schedule, track, and manage job workflows

n

Identifying opportunities to improve efficiency and streamline processes

n

About You

n

You're organised, solutions-focused, and confident managing multiple moving parts in a fast-paced environment.

n

5 years' experience in planning, scheduling, or coordination roles

n

Strong Simpro experience (highly regarded) or similar job management systems

n

Demonstrated mentorship and development of junior planners in a quick moving environment

n





Ability to manage competing priorities while maintaining attention to detail

n

Clear, professional communication skills with a strong customer focus

n

A proactive mindset with a natural ability to problem-solve

n

Experience within trades, construction, or service-based industries is advantageous

n

Why Join Us?

n

n
- Supportive leaders who invest in your growth and development
n
- A team culture that values collaboration and accountability
n
- Staff discounts across a wide range of products and services
n
- Employee Assistance Program (EAP) for wellbeing support
n
- Access to exclusive employee rewards and retail discounts
n
- One paid volunteer day each year
n
- Ongoing learning and development opportunities
n

n

If you're confident in Simpro and enjoy working in a high-energy, team-focused environment, this is a great opportunity to step into a role where you can truly make an impact.

n

At O'Brien, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

n

Privacy:To review and consider your application, O'Brien collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use.

n

Agencies: O'Brien does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien to submit candidates to a specific requisition, we will not approve payment to any third party.

n

Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.

#J-18808-Ljbffr

📌 Senior Planner or Scheduler (Williamstown)
🏢 O'Brien
📍 Williamstown