Job Description

Mobile Point Clayton is a long-established telecommunications retail and service business located in Clayton, Melbourne.

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We provide mobile plans, prepaid SIM cards, NBN and internet solutions, phone and tablet accessories, mobile phone repairs and technical support to local families, small businesses and international students.

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We are seeking a full-time Digital Content Specialist to strengthen our online presence and communicate our products and services through engaging, accurate and helpful digital content.

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This is a hands-on content production role. You will be responsible for creating, editing, publishing and managing written, photographic, graphic and video content across our website, social media and other digital platforms.

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Key responsibilities

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Plan and maintain digital content calendars for products, services, promotions and customer education.

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Create written content, photographs, graphics and short-form videos for websites and social media.

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Produce product demonstrations, service explainers, mobile technology tips and customer education content.

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Develop content covering mobile plans, prepaid SIM cards, NBN services, phone accessories, repairs and technical support.

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Photograph and film products, services and approved in-store activities.

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Write and edit website pages, social media posts, campaign copy and membership communications.

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Schedule and publish approved content across relevant digital platforms.

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Maintain and update website content to ensure information remains accurate and current.

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Adapt content for different audiences and platforms while maintaining a consistent brand voice.

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Verify prices, plan details, product specifications and promotional information before publication.

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Coordinate with management, store staff, telecommunications providers and suppliers to obtain accurate information.

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Maintain an organised library of photographs, videos,



graphics and other digital assets.

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Monitor website and social media performance, including reach, engagement, traffic and enquiries.

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Use performance data and customer feedback to improve future content.

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Follow applicable privacy, copyright, brand and advertising requirements.

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Skills and experience

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The successful candidate will have:

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A relevant bachelor's degree in marketing, communications, media, digital media or a related discipline, or equivalent relevant professional experience.

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At least two years of relevant experience in digital content creation, social media content or digital communications.

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A portfolio demonstrating written, photographic, graphic and video content.

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Strong English copywriting, editing and proofreading skills.

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Experience creating content for business websites and social media accounts.

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Experience using tools such as Adobe Creative Cloud, Canva, CapCut or equivalent software.

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Practical photography and video production skills.

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Experience using content management systems and social media scheduling tools.

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The ability to interpret website and social media performance data.

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Strong attention to detail, organisation and time-management skills.

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An interest in telecommunications, mobile technology and consumer electronics.

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Experience creating content for a retail, telecommunications, technology or customer service business will be highly regarded. The ability to create or adapt Chinese-language content would be advantageous but is not essential.

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What we offer

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Full-time, ongoing employment at 38 hours per week.

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Salary of $75,000 - $85,000 per annum plus superannuation.

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A varied role covering copywriting, photography, video, website content and social media.

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The opportunity to take ownership of the digital content function of an established local business.

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Direct access to products, services and customer insights, enabling you to create practical and authentic content.

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📌 Digital Content Specialist (Yallourn)
🏢 Mobile Point Clayton
📍 Yallourn