Job Description

Love Wellness? Love Sales? Ready to Drive Performance?

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Join Merse Wellness Spa as our next Sales Performance Manager

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If you're a commercially minded sales leader who thrives on building high-performing teams, creating winning sales strategies, and delivering exceptional results, this is your opportunity to shape the future of one of Australia's fastest-growing wellness brands.

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Merse Wellness Spa is redefining premium health, recovery and wellness, and we're looking for a Sales Performance Manager to lead sales performance across our national spa network. From driving in-spa sales and launching new locations to creating industry-leading training programs and strengthening the partnership between Fitness Cartel Health Clubs and Merse Wellness Spa, this is a role where your impact will be seen across the business.

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What's in It for You?

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Career Growth

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- Play a key leadership role in the growth of one of Australia's fastest-growing wellness brands.
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- Work closely with senior executives to shape commercial strategy and future expansion.
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- Opportunity to make a genuine impact across a rapidly expanding national network.
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Perks & Perks

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- FREE Diamond Gym Membership at Fitness Cartel.
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- Paid birthday leave – celebrate on us.
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- Exclusive discounts across Fitness Cartel, Merse Wellness Spa, cafés, supplements and apparel.
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- Work with a passionate, innovative team committed to excellence.
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A Dynamic Role

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No two days are the same. You'll combine strategy, coaching, travel, commercial analysis, campaign execution and leadership to help every spa perform at its very best.

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What You'll Do

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As our Sales Performance Manager, you'll lead the commercial success of Merse Wellness Spa by:

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- Developing and executing national sales strategies to drive memberships, services, retail and package sales.
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- Leading sales performance across every spa, analysing KPIs and implementing strategies that maximise conversion, average spend and customer retention.
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- Designing and delivering engaging sales training programs, coaching and development for Spa Managers, Consultants and Therapists.
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- Creating seasonal campaigns, promotional offers and monthly sales toolkits in partnership with Marketing.
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- Driving successful pre-sale strategies for new spa openings, ensuring every launch exceeds expectations.
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- Building the connection between Fitness Cartel and Merse Wellness Spa by developing referral programs and customer activation strategies that convert gym members into spa clients.
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- Conducting regular performance reviews, coaching sessions and sales audits to continually improve results.
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- Reporting commercial performance and recommendations directly to senior leadership.
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Who You Are

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You'll be an experienced sales leader who combines commercial thinking with a passion for developing people.

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You'll bring:

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- Proven sales leadership experience within wellness, health & fitness, spa, beauty, hospitality or another service-based industry.
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- A strong track record of improving sales performance and delivering measurable commercial results.
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- Experience designing and implementing successful sales strategies, campaigns and promotional initiatives.
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- Outstanding coaching and mentoring skills with the ability to lift team capability.
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- Strong commercial acumen with confidence interpreting sales data and identifying opportunities.
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- Exceptional relationship-building skills and the ability to influence stakeholders across multiple locations.
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- A passion for customer experience and consultative selling.
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- Confidence using CRM and business systems, with experience in platforms such as Zenoti, Monday.com or similar highly regarded.
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- Willingness to travel regularly between Merse Wellness Spa and Fitness Cartel locations.
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Why Merse Wellness Spa?

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At Merse Wellness Spa, we're creating more than beautiful spas—we're creating exceptional wellness experiences.

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As part of the Fitness Cartel Group, you'll join an ambitious organisation with exciting expansion plans, genuine career opportunities and a culture that values innovation, collaboration and high performance.

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If you're ready to influence strategy, inspire teams and help shape the future of wellness, we'd love to hear from you.

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Only candidates meeting our selection criteria will be contacted.

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No agencies please.

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📌 Sales Performance Manager (Queensland)
🏢 Merse Wellness
📍 Queensland