Job Description

Our busy Marine Centre based in Albion Park Rail is seeking an enthusiastic, highly motivated, and customer-focused Receptionist to be the welcoming face of our dealership.

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The ideal candidate will possess excellent communication skills, a positive attitude and a genuine commitment to providing exceptional customer service.

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Responsibilities including but not limited to:

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- Greet and assist customers with a warm, qualified manner
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- Schedule and confirm appointments for the service department
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- Handle customer inquiries via phone, email and in person
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- Perform administrative tasks such as ordering, invoicing, quoting, data entry, filing, and maintaining customer records.
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- Assist with Sales Enquiries
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- Working with the Service and Sales Department to ensure a seamless customer experience every time.
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- Administrative support as required by management
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- Liaise and build rapport with multiple suppliers.
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To be successful for this role, you will:

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- Be able to work in a fast-paced environment across multiple products, services and systems
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- Have exceptional organisational Skills
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- Offer High-Level Customer Service
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- Possess Excellent Witten and Verbal skills
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- Communicate well, both with customers and the Team
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- Be well organised and prioritise work effectively, delivering work to the highest standard of quality
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- Be a trustworthy individual who can work autonomously at times
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- Be self-motivated, adaptable and a team player
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- Have previous experience in High End Administration and/or Customer Service
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Only short-listed candidates will be contacted.

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📌 Office Manager (City of Shellharbour)
🏢 South Coast Suzuki Marine
📍 City of Shellharbour