The key focus of the Quality and Compliance Coordinator role will be to develop, implement, and oversee processes to maintain high-quality care and compliance with regulatory requirements while guiding the organisation to best practices.
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This is a permanent full-time role. You will collaborate with the HCPs and CHSP team to manage and facilitate improvements and develop key quality management strategies, initiatives, and plans to drive continuous improvement.
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Furthermore, this position will see you liaising with a range of internal and external stakeholders, and your strong people and communication skills will be imperative to your success.
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It is important that you are a highly organised and efficient person with the ability to listen to the needs of both management, staff, and clients.
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Your Responsibilities Will Include
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- Develop, support and monitor service stream continuous improvement initiatives. This includes recording and tracking recommendations and required improvements arising from a broad range of activities. i.e. analysis of incidents and complaints, internal quality audits, external audits and regulator feedback/ direction.
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- Collaborate with senior management to establish and implement Quality, Risk and Compliance processes, policies & objectives in accordance with the Aged Care Act and Aged Care Quality Standards.
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- High-level understanding of contemporary approaches to quality management in the health and/or aged care industry.
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- Strong relationship-building and stakeholder engagement skills, demonstrated through previous experience engaging with internal and external stakeholders.
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- A detail-oriented mindset with a logical and process-driven approach to quality and risk management.
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- Conduct desktop and site audits to evaluate compliance with standards. Implement audit actions and recommendations.
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- Understand and remain abreast of regulatory/legislation, changes and reforms related to your area of work.
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- Provide support to initiatives and projects arising from sector reforms or critical incidents requiring direct review and response.
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Why You Should Join Our Team
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- Generous remuneration package! Which includes a competitive bonus structure.
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- Opportunity to work with senior decision-makers and influential industry players.
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- Flexible work arrangement.
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- A rewarding career where you can make a positive difference in the lives of seniors and their families within your local community.
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- Opportunity to be part of a company that is locally owned but operates nationally with a strong global network.
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Job Category: Healthcare & Medical
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Job Type: Full Time
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Job Location: Bankstown
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📌 Aged Care Quality and Compliance Coordinator (New South Wales)
🏢 Tender Loving Care Aged Care
📍 New South Wales
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