Job Description

Liquor Store Retail Sales & Customer Experience Specialist

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Full Time

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Join one of Australia's most awarded independent liquor retailers.

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Build your career with Camperdown Cellars

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Camperdown Cellars is a proud Australian family business that has been serving local communities since 1947.

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With eight premium stores across Sydney's Inner West, City, Eastern Suburbs and Lower North Shore, we've built our reputation on exceptional customer service, outstanding product knowledge, and a strong independent identity.

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Our commitment to excellence has been recognised nationally, including:

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- National Liquor Store of the Year – 2014
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- National Liquor Store of the Year – 2023
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- National Retail Liquor Group of the Year – 2025
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We're looking for someone who shares our passion for service and wants to help grow an independent business with a distinguished Australian legacy.

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About the opportunity

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Unlike the larger liquor retailers, you won't be a cog in the machine, but will work closely with the owner-operators to help grow the business.

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You'll become part of a supportive, high-performing team that prides itself on creating memorable customer experiences. Every day is different, whether you're recommending the perfect wine, helping customers discover a new craft beer, building premium displays or learning directly from Australia's leading suppliers.

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If you're positive, reliable and enjoy working with people, we'd love to hear from you.

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What you'll be doing

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- Deliver outstanding customer service with every interaction.
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- Assist customers with product recommendations across wine, beer, and spirits.
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- Create attractive merchandising and displays.
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- Receive, replenish, and rotate stock.
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- Maintain a clean, safe, and well-presented store.
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- Operate the point-of-sale system accurately.
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- Work collaboratively with your team to achieve store goals.
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- Assist across our network of Sydney stores when required.
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- Continue learning through supplier tastings, training, and product education.
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We're looking for someone who has

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- A genuinely positive, friendly, and professional attitude.
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- Excellent communication and people skills.
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- A strong work ethic and willingness to learn.
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- The ability to work in a fast-paced retail environment.
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- Flexibility to work a rotating roster, including weekends, evenings and public holidays when required.
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- A current NSW Driver Licence and reliable transport.
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- The flexibility to work across our Sydney store network.
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- A current NSW Responsible Service of Alcohol (RSA) certificate.
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- The right to work in Australia.
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- Must be at least 18 years of age.
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While previous retail or hospitality experience is valued, it's not essential.

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We are far more interested in finding people with the right attitude, a willingness to learn and a genuine commitment to customer service.

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To be successful, you'll also bring

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- Strong employment references.
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- A demonstrated history of reliability and attendance.
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- A reliable employment record.
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- Pride in your work and personal presentation.
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- Honesty, integrity, and accountability.
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- A team-first mindset and a willingness to help wherever needed.
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What you'll receive

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At Camperdown Cellars, we believe great people deserve a great workplace.

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You'll enjoy:

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- Full-time, permanent employment.
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- Ongoing product training and career development.
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- Learning opportunities with Australia's leading wineries, breweries, and spirit producers.
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- Career progression into leadership and management roles.
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- A supportive team culture built on respect and collaboration.
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- Employee purchasing benefits.
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- Job security with one of Sydney's most established independent retailers.
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Why join Camperdown Cellars?

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People stay with us because we invest in them.

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We're proud of the culture we've created—one built on trust, teamwork, respect, and a shared commitment to delivering exceptional service. We celebrate success, recognise hard work, and provide genuine opportunities for career growth.

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If you're looking for more than just a job and want to build a rewarding career with one of Australia's most respected independent liquor retailers, we'd love to hear from you.

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Please note:

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- This is a full-time position based in Sydney.
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- Applicants must be willing to work across any of our Sydney store locations.
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- A current NSW Driver Licence and NSW RSA certificate are essential.
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📌 Liquor Store Manager/Assistant Manager - Full Time (New South Wales)
🏢 Camperdown Cellars
📍 New South Wales