Job Description

The Blood Unit is seeking a friendly, organised and reliable Medical Administrator to join our close-knit and supportive team. This is a full-time position ideal for someone who thrives in a patient-focused environment and enjoys variety in their day.

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About the Role

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As the first point of contact for our patients, you will play a key role in creating a welcoming and professional experience. This is a agile position where no two days are the same—you'll be supporting both patients and clinicians while ensuring the smooth day-to-day running of the practice.

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Key Responsibilities

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- Warmly greeting patients and managing appointments and enquiries
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- Maintaining accurate patient records and billing information
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- Preparing correspondence and providing administrative support to clinicians
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- Liaising with pathology providers and referring doctors
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- Contributing to an organised, efficient, and well-run practice
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About You

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You are personable, proactive, and take pride in delivering excellent patient care. You communicate clearly,



have strong attention to detail, and enjoy working as part of a collaborative team in a fast-paced environment.

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What We're Looking For

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- Previous experience in medical or healthcare administration (minimum 1–2 years)
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- Confidence using medical software and Microsoft Office & the ability to learn new systems quickly
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- Strong organisational skills and ability to multitask
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- A compassionate, patient-centered approach
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- Australian work rights
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Why You'll Love Working With Us

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At The Blood Unit, we offer more than just a job—we provide a supportive, respectful environment where your contribution is truly valued. You'll be part of a team that genuinely cares about both our patients and each other. We're conveniently located close to public transport and shops, and offer a comfortable staff room along with a positive, collaborative team culture.

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If this sounds like you, we'd love to hear from you.

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📌 Medical Administration Assistant (Williamstown)
🏢 The Blood Unit
📍 Williamstown