We have a Full-time Waiter position available in Cairns, QLD 4870.
n
SKILLS
n
The role requires you to hold at least a relevant AQF (or equivalent) Cert II or above and 12 months of relevant work experience. If no relevant qualification, at least 2 years of relevant work experience is required.
n
RESPONSIBILITIES
n
The role of Waiter is to serve food and beverages, attend to guests' dining requirements and ensure a high level of customer service is delivered to guests.
n
POSITION DUTIES
n
n
- Greet customers professionally and provide menus and beverage lists.
n
- Take dine-in and takeaway orders accurately, including dietary requests.
n
- Communicate orders clearly to kitchen and beverage staff.
n
- Manage multiple orders and attend to customers during busy service periods.
n
- Explain menu items and daily specials and recommend suitable food and beverages.
n
- Process payments using point-of-sale systems and cash registers.
n
- Clear, clean and reset tables and return used items to the appropriate cleaning area.
n
- Assist with reservations and customer seating when required.
n
- Monitor stock and replenish dining and service areas as required.
n
- Address customer concerns professionally and refer significant matters to management.
n
- Comply with food safety, hygiene, liquor-licensing and responsible service requirements.
n
- Work cooperatively with kitchen and front-of-house team members.
n
- Perform other incidental and reasonable duties as requested by the employer.
n
n
ADDITIONAL ATTRIBUTES
n
n
- Ability to work in a fast-paced environment
n
- Teamwork and the ability to work independently
n
- Robust work ethic
n
- Excellent communication and customer service skills
n
- Good time management
n
- Knowledge of food and beverage service, including preparation methods, presentation and food safety
n
n
SALARY
n
Annual salary of $70,000 - $80,000 based on experience.