Job Description

Receptionist | Front of House Customer Service

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Be the welcoming face of one of the region's busiest hospitality and entertainment venues.

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We are seeking a professional, friendly and well-presented Receptionist to join our Front of House team.

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This is a fantastic opportunity for someone who genuinely enjoys working with people and takes pride in providing exceptional customer service. Every day is different, and you will play a key role in creating a positive first impression for our members and guests.

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Working on a rotating roster, you will enjoy a great work-life balance, including only one weekend in every four.

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About the Role

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As the first point of contact, you will be responsible for:

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- Greeting members and guests with a warm and professional manner
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- Answering and directing incoming telephone calls
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- Assisting with customer enquiries and providing accurate information
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- Managing front reception duties efficiently and professionally
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- Handling bookings, messages and general administrative tasks
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- Working closely with other departments to ensure outstanding customer service
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- Maintaining a professional and welcoming reception area at all times
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About You

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We are looking for someone who:

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- Is mature, reliable and professional in their approach
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- Has excellent communication and interpersonal skills
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- Is exceptionally well presented
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- Enjoys working with people and delivering outstanding customer service
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- Has previous reception, administration or customer service experience
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- Is confident handling a busy reception environment and multiple enquiries
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- Has strong organisational skills and attention to detail
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- Is comfortable using computer systems and Microsoft Office
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- Can work as part of a team while also being self-motivated
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What's on Offer

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- Join a large, professional and respected organisation
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- Friendly and supportive team environment
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- Rotating roster with only one weekend in four
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- Stable, long-term prospect
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- Ongoing training and support
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- An prospect to build a rewarding career within a successful organisation
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If you enjoy meeting people, thrive in a customer-focused workplace and take pride in providing exceptional service, we would love to hear from you.

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📌 Receptionist / Front Desk Role (Albury)
🏢 GREYSTONES RECRUITMENT
📍 Albury