Job Description

The Company

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Our client is a globally recognised international luxury brand, renowned for its sophisticated design, premium client experience, and strong presence across key global markets. With a focus on innovation, craftsmanship, and service excellence, the brand continues to set benchmarks within the luxury retail landscape.

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The Role

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This is a flagship leadership opportunity, responsible for driving the overall performance and success of a high-profile Sydney Boutique. As the Boutique Director, you will operate with full ownership of the business, leading all commercial, operational, and people-related aspects while delivering an exceptional and immersive client experience. You will act as a true business leader, driving sales growth, profitability, and brand presence, while leading a high-performing team and creating a dynamic environment that attracts both clients and industry engagement.

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Key Responsibilities

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You will take full accountability for the commercial performance of the boutique, driving sales across multiple channels while ensuring profitability and operational efficiency. A core focus will be building, leading, and developing a high-performing team, setting transparent performance expectations, and fostering a culture of accountability and continuous improvement. You will champion a world-class client experience, embedding a strong clienteling culture that drives long-term relationships and repeat business.



The role also involves overseeing all boutiqueoperations, including merchandising, inventory, administration, and compliance, ensuring the space consistently reflects the highest brand standards.

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Skills and Experience

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- Proven experience in a regional/area or senior retail leadership role, ideally within luxury or premium environments
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- Strong commercial acumen with experience managing sales performance, KPIs, and profitability
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- Demonstrated ability to lead and develop high-performing teams
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- Expertise in delivering exceptional client experiences and building long-term relationships
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- Strong operational capability across inventory, reporting, and showroom management
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- Strategic mindset with the ability to drive initiatives, events, and business growth
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- Excellent communication and stakeholder management skills
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- A hands-on, entrepreneurial approach with a strong sense of ownership
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Benefits

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This role offers a rare opportunity to lead a flagship showroom for a globally recognised luxury brand, with full ownership of performance and the ability to make a meaningful impact. The successful candidate will benefit from a highly competitive remuneration package, strong performance incentives, and the opportunity to grow within an international business that values leadership, innovation, and excellence.

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📌 Flagship Boutique Director - International Luxury Brand (New South Wales)
🏢 Miller Leith
📍 New South Wales