Job Description

Ready to Drive Excellence in the Automotive Industry?

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As the Pre-Delivery Operations Manager you will be managing the pre-delivery service delivery that will meet the monthly business sales requirements.

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The role requires you to be a hands-on Pre-Delivery Operational Manager that can oversee daily outcomes:

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Key Responsibilities:

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- Lead and support the pre-delivery team to maintain high standards of workmanship, productivity, and quality.
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- Oversee the scheduled workflow to ensure delivery deadlines are consistently achieved.
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- Manage the day-to-day operations of the Department.
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- Liase with our sales and the parts department in the same building, with services, and accessory supplies.
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- Lead and manage a team of pre-delivery technicians and detailers.
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- Train staff on inspection, quality control, and dealership standards.
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Customer Satisfaction

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- Deliver vehicles in pristine, showroom-ready condition.
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- Address last-minute concerns or special customer requests with professionalism.
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- Supervise installation of accessories (e.g. window tint, spoilers, coatings).
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- Ensure installations meet manufacturer specifications and customer expectations.
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- Cross-Department Coordination:Liaise with sales and service departments to ensure smooth vehicle delivery.
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Inventory & Documentation Management:

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- Track vehicle flow through the PDI process.
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- Maintain accurate records of inspections, work performed, and installations.
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- Ensure adherence to warranty and safety compliance.
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Accountability & Performance

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- Meet departmental performance and budget goals.
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- Uphold dealership policies and support broader business objectives.
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- Foster a motivated, high-performance team culture.
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- Fantastic health & wellbeing program
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- Gym and health hub memberships
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- A supportive and energetic team environment.
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- Ongoing training and career advancement opportunities.
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- Excellent working conditions and long-term job security.
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- Be part of a respected and growing automotive group in Regional North Queensland
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📌 Pre-Delivery Operations Manager (Townsville)
🏢 Pickerings Auto Group
📍 Townsville