Level 2 IT Service Desk Analyst - Troubleshooting (New South Wales)

Level 2 IT Service Desk Analyst - Troubleshooting (New South Wales)

21 Aug
|
ARA Group
|
New South Wales

21 Aug

ARA Group

New South Wales

Job Description

ARA Group in Northwest Sydney is looking for an experienced Level 2 IT Service Desk Analyst to join our dynamic team. This full time role focuses on resolving IT incidents, maintaining documentation, and supporting MS Teams, Zoom rooms, and cloud-based phone systems.

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You will escalate to Level 3 when needed, contribute to project activities, mentor peers, and participate in a rotating shift roster between 6:00am and 5:30pm, with occasional interstate travel.

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📌 Level 2 IT Service Desk Analyst - Troubleshooting (New South Wales)
🏢 ARA Group
📍 New South Wales

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