Job Description

Our client is a respected government department dedicated to supporting vulnerable families in our community. Their work is guided by integrity, compassion, and a strong commitment to improving lives through responsive and professional service delivery.

n

The Opportunity

n

An exciting temporary opportunity has become available for an Administration Officer (AO3) to join a supportive and busy team located in the city. This position plays a key role in providing high-quality, confidential administrative and operational support to ensure smooth daily operations within a dynamic environment. The successful candidate will bring professionalism, attention to detail and strong interpersonal skills to a role that truly makes a difference in the community.

n

Key Responsibilities

n

n
- Perform a range of administrative tasks including data entry, document management, diary coordination and general office support.
n
- Respond to internal and external enquiries, demonstrating excellent phone etiquette, empathy, and resilience when dealing with diverse and sometimes challenging clients.
n
- Manage motor vehicle and fleet bookings, allocations, and related documentation.
n
- Support financial processing including the preparation of Expense Vouchers in SAP for payment of invoices and staff reimbursements.
n
- Issue and manage Food Vouchers (both physical and electronic).
n
- Provide finance and administrative support including filing, quality assurance of data, and maintaining accurate records.
n
- Contribute to a positive, team-focused environment through adaptability,



empathy, and a commitment to quality service.
n

n

Your Skills & Experience

n

n
- Previous experience in a government or community service setting (desirable but not essential).
n
- Demonstrated resilience, empathy, and the ability to engage effectively with clients from diverse backgrounds.
n
- Strong administrative and data entry skills with high attention to detail.
n
- Experience with financial processes, invoice management or SAP systems (advantageous).
n
- Excellent written and verbal communication skills with a professional phone manner.
n
- High level of discretion and confidentiality required.
n
- Proven ability to prioritise tasks, manage competing deadlines and work collaboratively within a team environment.
n
- Proficiency in Microsoft Office suite and general office systems.
n
- Mandatory: Current Blue Card and Driver's Licence.
n
- Willing and able to undertake a national police check.
n

n

The Offer

n

n
- Temporary AO3 position | $50.37 per hour + superannuation.
n
- Monday to Friday, 9:00am – 5:00pm (7.15-hour workday with a 45-minute lunch break).
n
- Opportunity to contribute to meaningful work within a respected government organisation.
n
- Supportive team culture and a role that offers variety, purpose, and skilled growth.
n

n

To ensure compliance with Australian employment law, this role is only open to candidates who possess either the right to work in Australia, permanent residency, citizenship status or visa status.

n

Job Reference: 1459290/JC

#J-18808-Ljbffr

📌 Administration Officer (Townsville)
🏢 CBC Staff Selection
📍 Townsville