Nationwide Group in Australia is seeking an experienced Service Delivery Manager to lead towing operations, manage day-to-day delivery, recruit and develop Tow Truck Operators, and ensure service commitments are met while maintaining safety and compliance.
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You will forecast workforce and fleet requirements, monitor KPIs, partner with dispatch, and drive continuous improvement across the contractor network to deliver outstanding customer outcomes and commercial results.
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📌 Towing Operations Service Delivery Lead (Victoria)
🏢 Nationwide Group
📍 Victoria
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