Job Description

Gippsland Specialist Clinic is a dedicated multidisciplinary medical clinic committed to delivering exceptional specialist medical services to the Gippsland community. We pride ourselves on creating a welcoming, qualified environment where patients receive compassionate care and our team members are valued and supported in their roles.

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About the role

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We are seeking a Medical Receptionist to join our team at Gippsland Specialist Clinic in Sale, VIC on a casual basis. This is a front-facing role that serves as the first point of contact for our patients and plays a vital part in ensuring smooth clinic operations. As a Medical Receptionist, you will be instrumental in creating a positive patient experience whilst supporting the administrative functions of our specialist practice. This position requires a professional, organised and personable individual who can manage a busy reception setting with efficiency and care.

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What you'll be doing

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Greeting patients in a warm and professional manner as they arrive at the clinic

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Managing patient check-in procedures, including verifying personal and insurance information

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Answering telephone enquiries and directing calls to appropriate staff members

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Scheduling appointments and managing the clinic diary to optimise clinic flow

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Processing patient payments and handling cash/card transactions accurately

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Maintaining confidential patient records in accordance with privacy legislation and clinic procedures

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Preparing consultation rooms and ensuring they are stocked with necessary supplies

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Assisting with general administrative tasks including filing,



photocopying and data entry

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Coordinating patient referrals and correspondence with other healthcare providers

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Supporting clinical staff as needed to ensure efficient clinic operations

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What we're looking for

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High school diploma or equivalent qualification

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Previous experience working in a medical or healthcare reception environment

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Proficiency with practice management software and general computer systems

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Strong telephone manner and excellent verbal communication skills

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Ability to multitask and manage competing priorities in a busy setting

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Excellent organisational and time management abilities

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Discretion and professionalism when handling sensitive patient information

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Friendly, patient-focused attitude with strong customer service skills

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Reliability and punctuality

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Knowledge of medical terminology is advantageous

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Current CPR certification or willingness to obtain it is preferred

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What we offer

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Working at Gippsland Specialist Clinic, you will be part of a supportive healthcare team that values professionalism and patient care. We offer a casual work arrangement that provides flexibility for those seeking part-time or variable hours. Our clinic maintains a collaborative work environment where all staff members are treated with respect and appreciation. We provide ongoing support to help you succeed in your role and contribute to a welcoming, efficient clinic environment. We are committed to the wellbeing of our employees and encourage open communication about any support or adjustments you may require.

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📌 Medical Receptionist (Sale)
🏢 Gippsland Specialist Clinic
📍 Sale