Job Description

Import Operations Specialist - International Freight Forwarding

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A stable Australian owned International Freight Forwarder with 30+ years in the market is seeking a seasoned Operations Specialist to service Import LCL/FCL/Airfreight customers. Located in SYD HO @ Taren Point.

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- Prospect to become Operations Supervisor!!!
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- Company with strong employee retention!
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ABOUT THE ROLE:

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- Handle FCL / LCL / Airfreight import shipments from PO Placement and management through to delivery and billing.
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- Manage customer accounts and build client relationships
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- Ensure Customer satisfaction through effective and efficient responses to customer enquiries, issues, and concerns as well as develop new opportunities in different trade lanes, services.
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- Ensure all customer details are maintained and kept up to date.
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- Assist with some export operations
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ABOUT YOU:

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- 2+ years Import local Freight Forwarder experience
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- 1+ years experience with Cargowise1 - including understanding of workflow (tasks /milestones) and edocs.
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- Strong attention to detail
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- Understanding of export operations
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- Excellent communication and computer skills
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- Adaptable
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- Excellent Customer Service skills
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- Relationship building skills.
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- Ability to work independently and as part of a team.
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WHAT'S IN IT FOR YOU:

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- Supportive team and management
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- Opportunities to grow
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- Strong employee retention
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- Work for a well-established and growing forwarder
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- Competitive salary
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- Small tight knit team
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- Onsite parking
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- Australian owned business
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- Best in class ERP
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To qualify for this role you must have current local experience within International Freight Forwarding and have full working rights in Australia!

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📌 Import Operations Specialist - International Freight Forwarding (New South Wales)
🏢 Stone Freight Solutions
📍 New South Wales