Job Description

Welcome to Funlab – the world's premier creator of competitive socialising experiences and the first B Corp-certified company in our industry. That means we're serious about using fun for good - creating epic experiences while making a positive impact on our people, our communities, and the planet.

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With eight fun-inducing brands, 50+ venues across Australia, Aotearoa (New Zealand), and North America, and over 2,000 incredible Motherfunners, we've been crafting joy, banter, and unforgettable moments since 2001.

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Every day at Funlab is different (just like our Motherfunners), and we love it that way. We're all about creating a kind, safe, and inclusive workplace where you can be yourself, grow, and have a blast while doing it. No matter where you've been – or where your journey with Funlab takes you – the chance to learn, develop, and amplify your skills is always within reach.

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Now, we're on the lookout for an Assistant Venue Manager to join the team at Archie Brothers, Holey Moley, Strike Bowling and Hijinx Hotel in Surfers Paradise – someone who's passionate about people, driven by fun, and ready to create unforgettable experiences.

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Why Work with Us?

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- Advance your career with a powerhouse in the entertainment industry
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- Personalised development tailored to you, plus the chance to learn from some of the best in the biz
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- A people-first culture that prioritises upskilling, growth, and setting our Motherfunners (aka our amazing team) up for success
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- Extra time off! Enjoy four additional paid leave days just for you
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- Focus on wellbeing and mental health support; partnership with Headspace, EAP access, Inclusiveness initiatives, Pride, Women and Neurodiversity employee network groups as well as access to gender affirmation leave
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- Play on us! Enjoy free activities for yourself and a pal across ALL Funlab brands - because work should come with perks!
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- And most importantly...because we're just that AWESOME!
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What You'll Do

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- Lead with Energy: Be a hands-on, guest-focused leader who motivates your team to create unforgettable experiences
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- Boost Revenue: Run amazing shifts, drive up and cross selling to enhance the guest experience and go the extra mile to wow our guests
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- Create WOW Spaces: Transform our venue into the ultimate FUN destination
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- Support Your Team: Inspire and coach a high-energy team of customer service, bartender and function host pros
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- Handle Operations: Take on front of house & back of house portfolios like rosters, training, P&L; management, forecasting, and more
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- Cultivate Culture: Build a collaborative, inclusive vibe that makes coming to work exciting
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- Grow and Shine: Develop your skills and those of your team while mastering all aspects of a bustling entertainment venue
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*As we are a seven day a week business, you must be available to work nights and weekends*

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What You've Got

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- Minimum 1 year people management experience
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- A valid RSA and Working with Children Check
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- Availability to work nights and weekends. After all, that's where the action is at!
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- An obsession with providing the best guest experiences
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- Experience in driving revenues on shift
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- Proactive, with a sense of urgency and a positive can-do attitude
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- Excellent written and verbal communication skills
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- Well organised planner who works well under timeline pressures and tackling multiple priorities
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- Capable problem-solver and thinking on your feet
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- Proven ability to build and manage relationships with different stakeholders
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- A desire to show off what you've got and what heights you can take the business!
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Keen? If you're curious to explore, energetic about guests, and heart-working for our fun-loving communities, Funlab is the place for you – and you're the Motherfunner for us!

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📌 Assistant Venue Manager (City of Gold Coast)
🏢 Funlab
📍 City of Gold Coast