Job Description

We are seeking a Chiropractic Assistant/Receptionist to join the team at Maximum Health Chiropractic in Mackay, QLD. This is a casual position working 15-18 hours per week with the flexibility to do extra hours when team mates are sick or on leave. The right person will need to be able to work 7:30am - 1pm OR 1pm - 6pm shifts and 7.30am - 10:30am shifts on Saturdays (flexible). You will be the first point of contact for our patients, creating a welcoming environment whilst supporting our clinical team to ensure efficient day-to-day functioning. This role is perfect for someone who thrives in a healthcare environment.

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Key responsibilities

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Greeting patients upon arrival and managing reception duties with professionalism and warmth

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Scheduling appointments and managing the clinic diary to optimise patient flow

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Processing patient enquiries via telephone and email in a timely and courteous manner

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Maintaining accurate patient records and ensuring confidentiality in accordance with healthcare regulations

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Processing payments and managing financial transactions securely

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Maintaining clinic treatment areas to the highest standards

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Managing clinic inventory and ordering supplies as required

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Promoting clinic services and informing patients about available treatments

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Supporting the general administration and cleanliness of the clinic environment

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What we're looking for

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Previous experience in a medical administration, reception or healthcare setting is preferred but not essential

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Robust organisational and time management skills to juggle multiple tasks efficiently

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Excellent communication and interpersonal skills with a genuine passion for patient care

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Proficiency in using computer systems, scheduling software and general office applications

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Ability to maintain patient confidentiality and work with sensitive health information responsibly

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A friendly, approachable demeanour and commitment to delivering outstanding customer service

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Basic knowledge of chiropractic or healthcare practices is advantageous but willing to learn

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Reliability and flexibility to accommodate casual shift patterns

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About us

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Maximum Health Chiropractic is a dedicated healthcare clinic in Mackay committed to promoting wellness and improving the quality of life for our patients through evidence-based chiropractic care. We pride ourselves on creating a supportive, professional environment where our team works collaboratively to deliver exceptional patient outcomes. Our clinic values integrity, compassion and continuous improvement, and we foster a workplace where team members feel valued and supported in their roles.

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What we offer

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Flexible casual working arrangements that fit around your schedule

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Supportive and friendly team environment with a genuine commitment to staff wellbeing

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Opportunity to develop skills in both clinical and administrative areas of healthcare

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Training and development to enhance your knowledge of chiropractic and patient care practices

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Exposure to a rewarding healthcare career where you directly contribute to patient wellbeing

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📌 Chiropractic Assistant/Receptionist (Mackay)
🏢 Maximum Health Chiropractic
📍 Mackay