Job Description

At Goodman Fielder, we're looking for a strategic and insight-driven leader to help shape the future of some of Australia's most loved food brands. As our Consumer & Customer Insights Manager, you'll uncover what drives consumers, shoppers and customers, transforming data, research and trends into actionable strategies that influence brand growth, innovation and commercial decisions.

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What you'll do

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- Lead consumer, customer, shopper and category insight programs across the business.
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- Translate research, data and trends into compelling recommendations that drive action.
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- Partner with Marketing, Portfolio, Sales, Category, R&D; and Innovation teams to shape brand, product and category strategies.
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- Build a best-practice insights capability leveraging research, analytics, technology and AI.
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- Champion a culture of curiosity, evidence-based decision-making and consumer closeness.
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- Identify growth opportunities by connecting consumer needs with commercial outcomes.
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What you're bring

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- 7+ years' experience in consumer insights, customer insights, category insights,



research or commercial strategy.
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- Strong expertise across qualitative and quantitative research methodologies.
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- Exceptional storytelling skills, with the ability to simplify complexity and influence stakeholders.
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- Commercial acumen and a passion for turning insight into growth.
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- Experience working with data, analytics, shopper insights and emerging AI-enabled tools.
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- A naturally curious mindset and a love of understanding what makes people tick.
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Why Goodman Fielder?

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This is a unique prospect to build and elevate a critical capability within a leading FMCG business. You'll have a seat at the table, influence major strategic decisions, and help shape the future of our brands through deeper consumer and customer understanding.

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If you're passionate about uncovering insights that create competitive advantage and drive growth, we'd love to hear from you.

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Discover the insight. Shape the strategy. Drive the growth.

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📌 Consumer and Customer Insights Manager (Ryde)
🏢 Goodman Fielder
📍 Ryde