Job Description

Are you the organised powerhouse who thrives in a fast paced, people first environment?
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At Marketing Together, we don't just do business, we build lasting relationships and solutions for our clients that matter, excellence is our baseline, not our goal.

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We're scaling fast and need someone who can keep the wheels turning behind the scenes, smoothly, smartly, and with style. That's where you come in.

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What You'll Be Doing

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This isn't just a front of house Administration role, it's the central force in our day-to-day operations.

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Reception Duties

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Be the right hand to our management team: schedule meetings, welcoming clients, confirm receipt of correspondence, pass on messages and follow up on the dispatch and delivery of our products

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Own the CRM maintaining clean, accurate, and up-to-date records (we LOVE organised data)

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Liaise between sales, marketing, production, and accounts to keep communication flowing and clients happy

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Accounts Receivable & Client Support

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Assist with invoicing, payment follow-ups, and account tracking

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Monitor outstanding accounts and communicate professionally with clients regarding payment timelines

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Liaise with the accounts department to support holds, adjustments, and account queries

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Maintain accurate financial records related to client accounts and agreements

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Help reduce account stress by proactively identifying and escalating issues early

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Administrative Support

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Assist with onboarding new clients and ensuring all documentation is complete and compliant

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Help keep the office (or virtual office!) organised, positive, and productive

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Support ad-hoc projects that keep the business moving forward

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Send our clients products in an organised and accurate manner with efficiency

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What You Bring

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Previous experience in reception, office administration, accounts receivable, or a similar role

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Superpower-level organisational and multitasking skills

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Excellent communication skills: written, verbal, and everything in between

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Tech-savvy: experience with CRM systems (e.g. Salesforce),Xero, Excel, and Microsoft or Google Suite

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A proactive mindset, you anticipate problems before they become problems, answering questions thoroughly, leaving our customers feeling confident and completely supported.

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A calm, can-do attitude and a sense of humour under pressure

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What You'll Get

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- A supportive, ambitious team that values your voice
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- Explicit opportunities for growth, this role is a springboard, not a stopgap
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- A company culture that actually walks the talk: flexible, inclusive, and human-first
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This Role Is for You If

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You walk into a system and say, "Challenge accepted."

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You take pride in making others' jobs easier, not because it's easy, but because it's essential

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You believe that being behind the scenes doesn't mean being behind the curve

#J-18808-Ljbffr

📌 Reception and Collections Agent (City of Gold Coast)
🏢 Marketing Together
📍 City of Gold Coast