Job Description

CDC Canberra is seeking a practical and organised Operations Supervisor to join our Operations Team based at our Queanbeyan Depot.

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This is a hands‐on operational role focused on keeping services covered and running smoothly each day. You will work in a fast‐paced environment where clear communication, good judgement and accurate record‐keeping are essential.

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About the Role

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As an Operations Supervisor, you will be responsible for the day‐to‐day coordination of services. This includes:

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Monitoring daily rosters, managing driver and vehicle allocations, and responding to operational issues as they arise.

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Working closely with internal teams when breakdowns, delays or disruptions occur to maintain safe and reliable services.

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Documenting key activities and changes including roster changes, service coverage decisions, absences, incidents, breakdowns, driver updates and handover notes. These records support payroll, investigations, contractual reporting and compliance requirements.

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Supporting contractual and regulatory compliance by ensuring services are covered, decisions are recorded, and work is completed in line with company procedures, fatigue requirements, NHVR obligations and safety expectations.

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This role may suit someone from transport, logistics, dispatch, radio operations, control room work, rostering, administration or service coordination. Bus industry experience is helpful, but not essential.

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What we are looking for

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- Good attention to detail and strong record keeping.
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- Clear written and verbal communication.
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- Ability to stay calm and make practical decisions under pressure.
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- Ability to manage changing priorities in a busy operational setting.
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- Willingness to learn transport operations, company procedures and compliance requirements.
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- Ability to work respectfully with drivers, workshop staff, office staff and customers.
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Experience that may suit this role

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- transport, logistics, fleet or dispatch
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- bus, truck, coach, charter or yard operations
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- rostering, scheduling or service coordination
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- radio operations, control room work or call centre escalation
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- administration roles with strong reporting and record‐keeping requirements
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- Previous exposure to fatigue management, Chain of Responsibility or NHVR requirements would be helpful, but training can be provided for the right person.
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📌 Operations Supervisor (Canberra)
🏢 CDC Canberra
📍 Canberra