Job Description

Therapy Mental Health Pty Ltd – Eltham VIC

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Rostering & Administration Coordinator

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Join Our Growing Team

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THERAPY Mental Health is seeking an experienced and highly organised Rostering & Administration Coordinator to support our expanding NDIS mental health and disability services.

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This is a fast-paced role requiring exceptional attention to detail, strong communication skills, and proven experience using CareMaster. Applicants without CareMaster experience will not be considered.

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About the Role

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You will play a key role in coordinating participant supports, managing rosters, and ensuring the smooth day-to-day operation of our services.

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Responsibilities include:

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- Creating and managing staff rosters
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- Matching support workers to participant needs and preferences
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- Managing shift changes, cancellations, and urgent roster requests
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- Maintaining accurate participant and employee records
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- Scheduling new services and onboarding participants
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- Monitoring service delivery and roster compliance
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- Liaising with participants, families, support workers, coordinators, and external stakeholders
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- Assisting with payroll preparation and timesheet review
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- Managing phone, email, and administrative enquiries
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- Supporting quality, compliance,



and NDIS documentation requirements
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Essential Requirements

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- Previous rostering experience within disability, aged care, community services, or healthcare
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- Strong working knowledge of CareMaster (highly desirable)
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- Excellent organisational and time-management skills
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- Ability to manage multiple priorities in a quick-paced environment
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- High level of computer literacy and administration skills
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- Professional communication and problem-solving abilitiesStrong attention to detail and accuracy
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- Current National Police Check
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- NDIS Worker Screening Check (or ability to obtain)
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Highly Regarded

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- Experience within the NDIS sector
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- Experience using Employment Hero
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- Knowledge of SCHADS Award rostering requirements
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- Experience coordinating large workforces and complex participant supports
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- Understanding of psychosocial disability and mental health supports
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What We Offer

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- Competitive salary based on experience
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- Supportive and collaborative team environment
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- Opportunities for professional development
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- Modern office environment
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- Meaningful work supporting people to live better lives
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📌 Rostering & Administration Coordinator (Nhill)
🏢 Therapy Mental Health
📍 Nhill