Job Description

Warrnambool Toyota is looking for an experienced and highly motivated Service Manager to lead our Service department.

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This is an opportunity to join a well-established, family-owned Toyota dealership and play a key role in driving customer satisfaction, team performance, and operational success.

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Why Join Us?

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- Competitive salary package
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- Performance bonuses
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- Company vehicle and fuel card
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- Ongoing training and development
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- Supportive family-owned business
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- Monday-Friday working week.
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- Fantastic location at the southern end of the Great Ocean Road.
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- Great schools, sporting facilities and lifestyle here in Warrnambool.
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What You'll Be Responsible For

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- Leading the Service department
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- Managing workshop workflow with the Workshop Manager
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- Monitoring technician productivity and performance
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- Supporting staff development and training
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- Ensuring build targets and quality standards are achieved
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- Overseeing accurate and timely paperwork completion
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- Communicating delivery timelines and updates to Sales Managers
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- Achieving Toyota and internal performance targets
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- Identifying opportunities to improve department performance
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- Maintaining high levels of customer satisfaction
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What We're Looking For

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- Automotive industry management experience
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- Current manual driver's licence
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- Strong leadership and people management skills
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- Ability to prioritise and manage competing demands
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- Strong organisational and problem-solving abilities
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Warrnambool Toyota promotes a culture focused environment, offering flexibility and a great work/life balance. This is a great prospect to cement your career within a supportive and committed team. Continual training provided both in dealership and external at Toyota's Centre of Excellence Training Institute.

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We are an Equal Opportunity Employer that encourages applicants of all backgrounds to apply.

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📌 Automotive Service Manager (Warrnambool)
🏢 South West Auto Group
📍 Warrnambool