We are currently seeking an experience Warranty Administrator to join this leading OEM located in Brisbane. Hybrid role - 3 days in the office.
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This role is responsible for reviewing and adjudicating warranty approvals and dealer claims, while providing professional support to dealer networks and ensuring compliance with OEM warranty policies.
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Key responsibilities
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- Review, assess and adjudicate work approvalrequests and warranty claims
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- Apply OEM warranty policies and repair procedures accurately and consistently
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- Process, approve, adjust or decline claims within the OEM warranty system
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- Provide support and guidance to dealers on claim submission
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- Identify trends and opportunities for process or system improvement
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Experience & skills
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- Automotive OEM or dealership experience and a strong understanding of warranty processes
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- High attention to detail and strong time-management skills
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- Confident communicator with strong stakeholder engagement capability with the ability to work autonomously and collaboratively
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- Proficient in Microsoft Office 365
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This is an chance to join leading OEM in the automotive industry with a collaborative & supportive culture to see you achieve success.
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Salary package will be negotiated with the successful candidate.
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This role is open to Australian Citizens, Residents, or those with full work rights in Australia.
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Please note: We can not accept international applications, sponsorship, visas etc. Resumes will only be accepted and responded to from candidates who have full Australian working rights.