Job Description

Full Time Medical Receptionist/Secretary

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Full Time Medical Receptionist/Secretary

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Do you excel at customer service? Do you like to make a difference in our patients' journey? Would you like to upskill from your GP/Physician/Generic Administration experience? Then we want to hear from you.

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About us

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We are a leading edge – state-of-the-art multi-disciplinary practice. Which consists of Surgeons, Physiotherapists, and Psychiatrist. The Surgeons provide Obstetrics and Gynae services to our patients. Our practice needs to be seen to be believed – it is simply amazing. Bright and light and modern, a great warm inviting atmosphere. We have a staggered roster system, allowing you to start late or early and finish late or early – to miss the traffic/pick ups/drop offs/gym sessions. We have a great team environment. Our clinicians are engaging and amiable, making it a pleasure to come to work.

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About you

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We are looking for a professionally presented dedicated and hard-working Medical Receptionist/Secretary who would love to support our Practice and Admin team and to be part of a growing and enthusiastic team. You will bring your strong communication skills and multi-tasking skills to be part of our awesome team.

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We are happy to consider candidates from GP/Physician background and Reception/strong administration experience from any industry who are willing to upskill to become a Surgical Medical Receptionist. No day is the same in this role, with lots of variety, where you can utilise your amazing people skills and develop your administrative and secretarial skills.

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This role includes the following:

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- Busy reception assisting our Surgeons and Allied Health practitioners – reporting to the Principal Surgeon and our lovely Practice Manager
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- Amazing established work environment (up-to-date bright light rooms) with a fantastic team
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- Be upskilled and trained in Xestro Medical Software (if you already have experience that would be amazing)
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- Uploading referrals/reports/images to patient files before consults
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- Consulting billing
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- Theatre billing, booking and quoting (training in time can be provided)
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What you would bring to the team:

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- Strong communicator who loves following process
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- Experience performing well in a very busy environment
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- Skills in multi-tasking and prioritising needs of multiple people at once
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- Customer service skills (telephone included) that are exceptional including managing consulting sessions and meet and greet
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- IT savvy, with skills to troubleshoot if needed
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- Medical Typing
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- Experience in managing a consulting session and uploading referrals and results to patient files and opening and closing the rooms (or training can be provided)
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To be successful you will be/have:

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- Unflappable and calm when dealing with many tasks at one time
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- Flexible mindset, willing to think outside the square – love innovation and efficiency
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- Impeccably presented, which would include verbally, in person, and in writing
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- Have strong attention to detail and a passion for excellent patient care
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📌 Full Time Medical Receptionist/Secretary (Williamstown)
🏢 Rooms with Style
📍 Williamstown