Job Description

We are looking for a Casual Medical Receptionist to join our friendly team. Up to 20 hours a week (3-4 days) and 1 in 3 Saturday mornings on offer.

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About Us

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We are a small but busy General Practice based in Morpeth. We are a dedicated close administration team working closing with the doctors. We have a relaxed working environment with a reputation for our professionalism and compassion.

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This is a casual role that will involve providing administrative support to our busy medical practice. As part of your role you will have the chance to work in a supportive, patient-focused environment and contribute to the smooth running of our operations.

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What you'll be doing:

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- Greeting and welcoming patients upon arrival
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- Scheduling and managing patient appointments
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- Assisting with patient record management and data entry
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- Handling incoming phone calls and correspondence
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- Providing general administrative support to the practice team
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- Maintaining a high level of customer service and professionalism
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- Medicare and Patient billing (Tyro System)
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- Maintaining patient confidentiality and privacy at all times
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Requirements:

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- Experience in medical reception is not essential but an advantage
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- Experience using Best Practice is not essential but an advantage
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- Excellent organizational and time management skills, with the ability to multi-task and prioritise effectively
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- A genuine interest in healthcare and a commitment to providing high-quality patient care
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- Strong interpersonal and communication skills, with the ability to interact with patients and colleagues in a friendly and professional manner
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- Must have ability to be flexible with working hours
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- Exceptional work ethic and the want to be part of a team
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- Reliability and punctuality
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- Professional customer service
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- Confidentiality is a must
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- Willingness to obtain CPR Certificate and Triage Training
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Our clinic is open from 8am till 6.30pm. Shifts on offering are both opening shifts and closing shifts.

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📌 Medical Receptionist (New South Wales)
🏢 Morpeth Family Medical Practice
📍 New South Wales