Job Description

Our client is a well-established accounting and advisory firm with a strong reputation for delivering high-quality advice and exceptional client service. As the firm continues to grow, they are seeking an experienced Client Services Officer to join their friendly and professional team.

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Working closely with the Director and Accountants, you'll play an integral role in supporting the day-to-day operations of the practice while ensuring clients receive a consistently high level of service.

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About the Role

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Your responsibilities will include:

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- Client onboarding and maintaining client records
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- Preparing correspondence, engagement letters and other documentation
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- Managing workflow and supporting the accounting team
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- Liaising with clients and responding to enquiries
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- Assisting with ASIC and ATO administration
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- General office and practice administration
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About You

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We're looking for someone with:

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- Experience as a Client Services Officer, Administrator or Practice Administrator within an accounting or qualified services firm
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- Excellent communication and client service skills
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- Strong organisational skills and attention to detail
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- Confidence using Microsoft Office and practice management software
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- A proactive, reliable and team-focused approach
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Experience with Xero, MYOB or accounting practice software will be highly regarded.

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Why Join?

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- Established and growing accounting firm
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- Friendly and supportive team
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- Varied role with genuine responsibility
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- Modern Helensvale office
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- Long-term career opportunity
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📌 Administration Assistant / Client Services Officer (City of Gold Coast)
🏢 New Point Recruitment
📍 City of Gold Coast