Job Description

Diverse and fast paced working workplace

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Growth and development opportunities offered

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Location of the role is inner Melbourne.

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We're looking for an energetic and customer-focused Workplace Experience Coordinator to create exceptional experiences for employees, clients and visitors while supporting the seamless operation of a busy corporate workplace.

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As the first point of contact for the workplace, you will ensure all visitors, employees and clients receive a professional and welcoming experience while supporting workplace operations, facilities services and logistics functions.

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Here is a snapshot of your day:

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- Deliver an exceptional front-of-house experience
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- Manage reception operations, visitor registration, access cards, security processes and switchboard enquiries.
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- Provide administrative support to the Account Team, including mailbox management, record keeping and workplace coordination activities.
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- Coordinate meeting rooms, workplace events and guest arrivals to ensure a seamless experience.
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- Monitor and action workplace requests through client and CBRE systems, ensuring timely resolution and communication.
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- Manage workplace resources including lockers, stationery, visitor supplies, lost property and reception equipment.
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- Coordinate mailroom operations, freight, deliveries, consignments and associated tracking documentation.
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- Maintain compliance with health, safety, security and operational procedures while identifying opportunities for continuous improvement.
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- Build strong relationships with employees, clients, vendors and service partners to support an outstanding workplace experience.
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- Previous experience in reception, workplace experience, hospitality, office administration or customer service.
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- Exceptional communication and interpersonal skills.
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- Strong organisational skills with the ability to manage multiple priorities.
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- Intermediate computer skills and confidence using workplace technology and systems.
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- A proactive, positive and solutions-focused approach.
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- High attention to detail and strong problem-solving capability.
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- A collaborative team player with a genuine passion for customer service.
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- Reliable, professionally presented and committed to punctuality.
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Can we inspire you to join us?

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Career Growth: CBRE offers uncapped opportunities for professional development and career advancement within a global leader in commercial real estate.

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Work-Life Balance: We promote a flexible work environment that supports your personal and professional goals.

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Team Culture: Join a team of talented and dedicated professionals who are committed to excellence.

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📌 Receptionist (Victoria)
🏢 Cbre
📍 Victoria