Job Description

Real Estate Institute of Victoria – Melbourne VIC

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The REIV is the peak body for real estate professionals in Victoria and a Registered Training Organisation.The REIV's Vision is for A Strong and Sustainable Victorian Property Sector.

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The Role:

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Working as part of ourtraining administration team you will be responsible for:

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- Administration of recent and current students for all RTO qualifications and programs.
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- Providing excellent customer service to our students including responding to general queries, processing enrolments, issuing of training plans, generating certificates/ statement of results, managing the customer retention process andfollowing up missing attendees.
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- Entering accurate student data and records into our student management system.
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- Creating course events in relevant REIV databases.
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- Auditing of student files.
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- Preparation, maintenance and/or uploading of course materials.
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- Setting up, maintaining and packing up room requirements.
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- Liaising with employers and facilitators.
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Your experience/skills will ideally include:

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- Previous experience in administration of RTO training qualifications or programs or a desire to learn.
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- Demonstrated knowledge of student management systems and computer literacy with a minimum of intermediate skills in Microsoft programs.
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- High level organisational skills, attention to detail and time management.
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- Demonstrated capacity to work both independently and as a member of a team.
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- Identifying improvements to systems and processes.
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- Demonstrable ability to contribute to a positive and ethical culture.
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- Etrainu and VETtrackexperience is an advantage.
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- Real estate knowledge is also an advantage.
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- SVTS knowledge is desirable but not essential.
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Benefits include:

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- Flexibility to work from home as part of a hybrid working culture.
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- Free on-site parking (and close to public transport).
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- Access toa range ofspecial discounts, offers and services available to REIV members. Benefits include cars, accommodation, travel, shopping and entertainment.
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📌 Training Administrator (Victoria)
🏢 Real Estate Institute Of Victoria
📍 Victoria